Last updated: April 13, 2025

At Angrezistaan ("the App"), your privacy is important to us. This Privacy Policy ("Policy") outlines how we collect, use, store, share, and protect the personal and non-personal information of users ("User," "you," or "your") who access or use the App, including our website (https://angrezistaan.com), mobile applications, and related services (collectively, "Services"). By using the App, you agree to be bound by this Policy. If you do not agree with any part of this Policy, please refrain from using the App.

This Policy forms a legally binding agreement between you and Angrezistaan ("Developer," "we," "us," or "our") under the provisions of the Information Technology Act, 2000 ("IT Act") and applicable rules. It does not require a physical, electronic, or digital signature. This Policy should be read in conjunction with our Terms and Conditions.

1. Information We Collect

We collect information to provide, improve, and personalize our Services, including English learning tools such as text-to-speech, speech recognition, quizzes, typing games, and progress tracking. The types of information we collect include:

1.1 Personal Information

Personal information is data that can identify you, collected voluntarily during registration, surveys, or interactions with the App. This may include:

• Name
• Phone number (mobile or residential)
• Gender
• Date of birth
• Address (official, residential, or other)
• Email address (primary or alternate)
• Profile picture or other information provided via social media accounts (e.g., name, email, or friends list) when you register through platforms like Google or Facebook
• Contact list details (e.g., names, phone numbers, email addresses) accessed with your consent
• Sensitive personal data, such as passwords or payment details (e.g., for subscriptions)
• Audio recordings from microphone access, used to perform activities like speech recognition for educational purposes (e.g., practicing pronunciation)

1.2 Non-Personal Information

Non-personal information does not directly identify you and may include:

• Device information (e.g., device type, operating system, unique identifiers)
• Internet or telecom service provider details
• Browser type and settings
• Usage data (e.g., time spent on the App, features accessed, pages viewed)
• IP address and geolocation data (approximate location based on IP)

1.3 Microphone Access

We access your device’s microphone to enable speech recognition features for educational activities, such as practicing English pronunciation or participating in interactive lessons. This access is only activated with your explicit consent, and audio data is processed securely to enhance your learning experience.

1.4 Information from Minors

If a User is under 18, we require parental or legal guardian consent for registration and data collection. We do not knowingly collect personal information from minors without such consent. See Section 9 for details.

1.5 Cookies and Tracking

• The App uses cookies and similar technologies to track preferences, enable faster logins, and analyze usage trends.
• Cookies are small files stored on your device. You can disable cookies via browser settings, but this may limit some App features.
• We may collect session data, such as duration of use, to improve performance.

2. How We Collect Information

Information is collected:

• Directly: When you provide it during registration, profile creation, or interactions (e.g., uploading images for quizzes, submitting audio).
• Automatically: Through device data, cookies, or usage logs as you navigate the App.
• From Third Parties: Via social media platforms (with your consent) or other integrated services.

We make reasonable efforts to notify you of the purpose of collection and the recipients of your information at the time of collection.

3. Purpose and Use of Information

We use your information for the following purposes:

• To provide and personalize Services, such as delivering lessons, tracking progress, and enabling speech-based activities.
• To process audio recordings from microphone access for educational tasks, like pronunciation practice.
• To improve the App’s functionality, content, and user experience.
• To communicate with you, including responding to inquiries or sending updates about new features.
• To process payments for subscriptions or premium features.
• To conduct research, surveys, or analytics to enhance educational offerings.
• To implement security measures to protect your data and prevent fraud or unauthorized access.
• To comply with legal obligations or respond to law enforcement requests.
• To notify you of changes to the App, Terms, or Policy.

4. Sharing of Information

We may share your information under the following circumstances:

• With Affiliates and Service Providers: To support App operations, such as cloud storage, analytics, or payment processing, subject to confidentiality agreements.
• With Third Parties: For purposes like fraud detection, legal compliance, or improving Services, provided they adopt reasonable security standards.
• With Your Consent: When you explicitly agree (e.g., sharing progress with a tutor).
• For Legal Reasons: To comply with laws, court orders, or investigations related to public safety or illegal activities.
• In Aggregated Form: Non-personal, anonymized data may be shared for research or marketing.

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by law. Usage data (e.g., quiz results, audio recordings) is retained for at least two years to support educational progress tracking, after which it may be deleted at our discretion. You may request deletion of your data (see Section 8).

6. Third-Party Links and Services

The App may contain links to third-party websites or services (e.g., payment gateways, social media). These third parties have their own privacy policies, and we are not responsible for their practices. Accessing third-party services is at your discretion, and we are not liable for any data breaches or objectionable content on those platforms.

7. Protection of Information

We prioritize the security of your information and employ industry-standard measures, including:

• Encryption: Audio data and sensitive information are encrypted using AES-256, with data transfers secured via HTTPS.
• Access Controls: Only authorized personnel access your data on a need-to-know basis.
• Secure Protocols: Video and interactive content are delivered using secure HLS protocols.

Despite these efforts:

• No internet transmission is 100% secure. We cannot guarantee absolute protection against unauthorized access due to factors beyond our control (e.g., hacking, force majeure).
• You are responsible for maintaining the security of your account credentials.

8. Your Rights and Choices

You have the following rights regarding your information:

• Opt-Out: You may choose not to provide certain information, though this may limit access to some features.
• Data Withdrawal: Request deletion of your personal information by contacting our grievance officer (see Section 10). We may retain some data for legal or operational purposes.
• Cookie Preferences: Adjust your browser settings to refuse cookies, noting that this may affect functionality.
• Review or Update: Contact us to review or correct your personal information.

To exercise these rights, email us at the address provided in Section 10.

9. Use of the App by Minors

Age Requirements:

• Users in India must be at least 18 to register independently or have parental consent if under 18.
• For international users, age requirements vary (e.g., 13 in Singapore, 14 in South Korea, 16 in Vietnam). Minors must have parental consent.

We do not knowingly collect personal information from minors without parental consent. If a minor uses the App, we assume parental consent has been obtained. Parents or guardians are responsible for supervising minor usage. If you believe a minor has provided data without consent, or if your child faces bullying, abuse, or harassment, contact us at support@angrezistaan.com. We may terminate accounts of minors lacking proper consent and remove their data from our servers.

10. Grievance Redressal

For concerns about privacy, data misuse, or Policy violations, contact our grievance officer:

• Name: Rai Sahab
• Address: Ismail Ganj, Phulpur, Prayagraj, Uttar Pradesh, India 211001
• Email: support@angrezistaan.com

We will respond promptly to address your concerns.

11. Updates to This Policy

We may update this Policy periodically to reflect changes in our practices or legal requirements. Updates will take effect upon posting, with the "Last updated" date revised. We encourage you to review this Policy regularly.

12. Governing Law and Dispute Resolution

This Policy is governed by the laws of India, subject to the exclusive jurisdiction of courts in Prayagraj, Uttar Pradesh. Disputes arising from this Policy will be resolved through arbitration under the Indian Arbitration and Conciliation Act, 1996:

• Arbitrators: Three (one appointed by each party, the third by the two appointees).
• Language: English.
• Venue: Prayagraj, Uttar Pradesh.
• Binding Decision: The arbitrators’ decision is final.

13. Contact Us

For questions or feedback about this Policy or our Services, contact:

• Email: support@angrezistaan.com
• Phone: +91 97922 84827
• Address:Prayagraj, Uttar Pradesh, India 211001